What is an Order Management System?

An order management system is any tool or platform that tracks sales, orders, inventory, and fulfillment as well as enables the people, processes, and partnerships necessary for products to find their way to the customers who bought them.

Features

Order Management

Synchronize your orders with your inventory and increase your business efficiency from order creation to fulfillment. You will be able to synchronize orders with your inventory and access sales reports, all in real time.

Inventory optimization

Maintain just the right amount of inventory for each product, without over- or under-stocking any item. It’s especially useful if you deal in products that experience a seasonal rise and fall in demand.

Multichannel Sales

provides a central hub to manage inventory and orders for all your sales channels efficiently and effortlessly. You can selling on marketplaces, B2C and B2B eCommerce platforms, and on mobile.

Price List Management

Managing product prices is key to running a business. inventory management software allows you to manage custom price lists in different currencies, for various customer types, product categories.

Sales Reports

Access and generate accurate sales reports that offer insights for better business decisions, all in real time. Our inventory management software allows you to generate sales history and order reports by customer, product, channel, location, and more.

Purchase Order Management

Create, edit, and email purchase orders that update inventory levels automatically while ensuring data accuracy. You can also generate reorder reports so you know exactly when to order more inventory.

Manufacturing

Manufacturing workflows and automation from production through to fulfillment with bill of materials and production orders.

CRM

Keep all your customer and supplier data in one place. automatically records your customer’s order and purchase history, so you can understand customer behaviors and provide a more personal customer experience.

Batch and Expiry Tracking

Batch or lot tracking allows insights into product traceability helping you maintain better customer relationships, reduce discounts and spoilage, and improve your business workflow.

Benefits of Order Management System?

  • Saves Time in Processing Orders

    As all the sales data of your business is centralized, it becomes easy to process orders from a single platform.

  • Eliminates Errors in Order Processing

    With the orders coming from multiple channels, there is high margin for error when fulfilling orders manually. With an automated order management system, you have direct access to the centralized information relating to the inventory and warehouses.

  • Shows Real-Time Information across Multiple Sales channels

    If you are selling on multiple marketplaces, updating inventory on each and every sales channel becomes a tedious job. Whenever an item is sold, returned or exchanged, the inventory needs to be updated. An order management system updates the inventory on real-time basis and saves you from over-selling and ensure customer satisfaction.

  • Assign Warehouse Location to the Orders

    Being in global business, you may have multiple warehouses in different states or countries. By using an order management system, you can have the convenience of assigning your preferred warehouse location to a specific order.

  • Manage your Orders from Anywhere

    As you can access your order management system online, you can process your orders remotely. You can now update the information from anywhere, control your data and provide best customer services consistently even if you are not present physically at your place of work.

  • Conclusion

    Using an Order Management System for your online retail business would help you in gaining customer satisfaction resulting to improved sales and profits.

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